APPI Compliance
Data Rectification
You can use the link below to update your account data if it is not accurate.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
Do not Sell My Personal Information to Third Party
You can submit a request to let us know that you do not agree for your personal information to be collected or sold to a third party.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
1.Ā Log in to your account:
Ā Ā Ā 1.1. In the Email field, enter your email address, and then click Continue.
Ā Ā Ā 1.2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
Ā Ā Ā 1.3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.
Send your package to this return address:
BIAAF
Sabino Arana 50, Departament 14 1st
48012 Bilbao
Spain
Phone: +34 690266206